Last updated: 21 August 2025

Eagle AI Labs Ltd, a company incorporated in England and Wales with company number 15789201 (“Eagle AI Labs”, “we”, “us” or “our”).

This Privacy Policy (the “Privacy Policy”) explains what personal data Eagle AI Labs collectsand how it uses, discloses, or otherwise processes personal data of individuals who visit our website or interact with us in connection with our digital platforms, services, research tools, or products offered under Claw or other company initiatives (the “Services”).

The individuals contacting/interacting with us or visiting our website are referred to as “data subjects”, “you” or “your”.

Reference to personal data in this Privacy Policy shall include reference to sensitive personal data (where applicable).

BY CREATING AN ACCOUNT, ACCESSING, OR USING ANY OF THE SERVICES OF EAGLE AI LABS LTD, INCLUDING CLAW, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THIS PRIVACY POLICY. THIS PRIVACY POLICY BECOMES EFFECTIVE UPON YOUR FIRST USE OF THE SERVICES OR CREATION OF YOUR ACCOUNT, WHICHEVER OCCURS FIRST, AND REMAINS APPLICABLE EACH TIME YOU ACCESS OR USE OUR SERVICES THEREAFTER.

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THE WEBSITE AND SERVICES OF EAGLE AI LABS.

Purpose of this Privacy Policy

• Who we are and what we do

• How to contact us

• What personal data we collect

• Purpose and legal bases for using your personal data

• Cookies

• Sharing your personal data

• Where we transfer your personal data to

• Retention of personal data

• Confidentiality and security of your personal data

• How to access your information and your other rights

• Amendments to this Privacy Policy

1. PURPOSE OF THIS PRIVACY POLICY

This Privacy Policy explains our approach to any personal data that we collect from you or which we have obtained about you from a third party and the purposes for which we process your personal data. It also sets out your rights in respect of our processing of your personal data.

This Policy aims to help you make informed decisions when using our Services or accessing our website. It applies only to personal data collected by us and not to data collected by any third parties.

2. WHO WE ARE, WHAT WE DO, AND OUR DATA PROTECTION OFFICER

Eagle AI Labs is a private technology company engaged in research and development in artificial intelligence, digital infrastructure, and smart data processing. We design and provide intelligent systems and services, including Claw, that enable our clients and users to leverage data and automation technologies effectively.

We are a data controller and process your personal data accordingly under applicable privacy and data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and UK Data Protection Law.

3. HOW TO CONTACT US

If you have any questions about this Privacy Policy or wish to exercise your rights, you may contact us by:

• Email: support@eagleailabs.com  

• Address: EAGLE AI LABS LTD, Unit 14, The Maltings Industrial Estate, Hall Road, CM0 7EQ, Southminster, United Kingdom

• Representative in the EU and UK: Jack Rockell

Data Protection Officer (DPO):

You may contact our designated DPO regarding privacy-related matters at: dpo@eagleailabs.com

4. WHAT PERSONAL DATA DO WE COLLECT

We may collect your personal data in the course of our operations, including when you:

• Contact us

• Submit a query

• Register on our platform or access our tools

• Provide information through online forms or via email.

We may collect:

• Personal identifiers: Name, email address, contact number, address, job title, organization details;

• Technical data: IP address, browser type, operating system, browsing behavior (via cookies);

• Project-related data: any content you upload or submit in connection with the Services.

You must ensure any data you submit is accurate and does not infringe on third-party rights.

5. PURPOSE AND LEGAL BASES FOR OUR USE OF YOUR PERSONAL DATA

We only process personal data where we have a valid reason to do so. Depending on the context, this may be: (i) to perform a contract with you or take steps at your request before entering into a contract; (ii) to comply with legal obligations; (iii) for our legitimate interests, provided these are not overridden by your rights and interests; or (iv) with your consent (for example, for certain marketing).

a. Service provision

To enable us to provide and support our Services, respond to your requests, evaluate your use cases, and perform due diligence if needed.

• Legal basis: Performance of contract and our legitimate interests (to deliver, support, and operate the Services effectively).

b. Communication, marketing, and updates

To send you updates about our work, newsletters, and invitations to Eagle AI Labs’ events or webinars.

• Legal basis: Our legitimate interests (to keep you informed about relevant developments) or your consent where required.

• Your choice: You may withdraw consent or opt out of marketing at any time by contacting us or using the unsubscribe options provided, without affecting processing carried out before withdrawal.

c. Compliance

To comply with our legal and regulatory obligations, including data retention, responding to legal requests, or cooperating with authorities.

• Legal basis: Legal obligations and our legitimate interests (to protect our rights and the security of our Services).

d. Internal business purposes

To improve our Services, develop our platform, monitor usage, maintain security, and prevent misuse or abuse of our systems.

• Legal basis: Our legitimate interests (to operate, secure, and improve the Services in a proportionate way that respects your rights).

Legitimate interests (how we balance them):

When we rely on legitimate interests, we assess and balance our interests against your rights and expectations to ensure fair and proportionate processing.

Further purposes:

If we later need to use your personal data for a purpose different from (but compatible with) the context in which it was originally collected, we will inform you. Where required, we will seek your consent before any new processing.

6. COOKIES

Our website may use cookies and similar technologies to enhance your experience and analyze website traffic. You can manage your cookie preferences via your browser settings. Please see our Cookie Policy for more details.

7. SHARING YOUR PERSONAL DATA

We may share your personal data with:

• Technical service providers (e.g., hosting, analytics, cloud providers);

• Legal, regulatory, or governmental authorities when required;

• Sub-contractors and consultants bound by data processing agreements;

• Entities within the Eagle AI Labs group or affiliated projects, including Claw, where applicable.

• Professional advisors such as lawyers or auditors.

All recipients are bound by contractual obligations to ensure appropriate data protection safeguards.

8. WHERE WE TRANSFER YOUR PERSONAL DATA TO

Your data may be stored or transferred outside of your country or the European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent mechanisms under data protection laws.

9. RETENTION OF PERSONAL DATA

We may retain your personal data for as long as necessary for the purposes outlined in this Privacy Policy, or longer if required by applicable law or for compliance and legal defense purposes.

Where possible, we apply criteria to periodically review and delete data that is no longer required.

10. CONFIDENTIALITY AND SECURITY OF YOUR PERSONAL DATA

We implement appropriate organizational and technical safeguards to ensure your personal data is secure, including:

• Encryption;

• Access controls;

• Secure cloud storage;

• Internal policies and staff training.

However, please note that no method of transmission over the internet is 100% secure.

11. YOUR RIGHTS

You may have the following rights under applicable data protection laws and GDPR:

• Access – to know if we process your data and obtain a copy;

• Rectification – to correct inaccurate or incomplete data;

• Erasure – to request deletion of your data;

• Restriction – to limit the processing under certain conditions;

• Portability – to receive your data in a structured format (where applicable);

• Object – to processing, especially for direct marketing;

• Withdraw consent – if we process based on your consent;

• Lodge a complaint – with your local data protection authority. For EU residents, this may be your local data protection authority.

Please note that certain rights may be limited under applicable law.

12. AMENDMENTS TO THIS PRIVACY POLICY

We may revise this Privacy Policy from time to time to reflect amendments in our Services or legal requirements. Material amendments will be communicated via our website or by direct notice where appropriate and at our sole discretion.

13. GOVERNING LAW AND JURISDICTION

This Privacy Policy shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of England and Wales

Eagle AI Labs also reserves the right to initiate legal or any proceedings in the courts of your country of residence, if deemed necessary.

If you are located in the United Kingdom, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

If you are located in the European Union or the European Economic Area (EEA), please note that this choice of law and jurisdiction does not affect your rights under applicable data protection laws, including the right to lodge a complaint with your local data protection authority under the General Data Protection Regulation (GDPR).

In the event of any contradiction or inconsistency between this Privacy Policy and the Terms and Conditions of Eagle AI Labs, the provisions of the Terms and Conditions shall supersede and prevail.

If any legal context, provision, or matter is not expressly addressed in this Privacy Policy, the relevant provisions of the Terms and Conditions shall apply by reference and form part of this Privacy Policy.

14. ENTIRE AGREEMENT

This Privacy Policy, together with any other policies, documents, notices, or addendums made available by Eagle AI Labs, constitutes the entire agreement between you and Eagle AI Labs in relation to the subject matter herein and supersedes all prior agreements, understandings, or communications.

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